You can log in to the PUESC directly using the login and password established during registration.
In addition, PUESC uses publicly available methods of logging into public administration services.
To log in on PUESC:
Read additional information:
Enter login and password, which you have given during registration of your account, and then confirm with "Login" button.
Note! If you do not remember your password, select "Forgot my password" in the login window, then in the password recovery window enter your e-mail address (login) and correctly enter the code from the image. Confirm the data you have entered with the "Send" button. If the data has been entered correctly, you will receive a message containing a link to reset your password and instructions on how to proceed in order to regain access to PUESC.
If you select the login path by other means then:
Note! The mObywatel app is a digital wallet for documents and services. It also allows you to log in to public administration services. It is available for Android and iOS devices. You can find out more about the application at GOV.PL (the page opens in a new window).
You can download the application in the App Store and Google Play shops.
The PUESC portal allows you to further secure your user account by enabling two-factor authentication using the Google Authenticator app.
To enable this additional level of security, select "Enable" in the "My data" section of the "Two-factor authentication" section.
To enable two-factor authentication, confirm it with your password.
The system then displays a brief instruction on how to link your user account with the Google Authenticator app.
To link, you must:
After correctly linking the PUESC account with the Google Authenticator application, the portal in the "My data" view in the "Two-factor login" section will present a list of trusted devices and a button to disable two-factor login (the disabling operation must be confirmed with the user's password).
For each trusted device, the user can perform the following actions:
If a user has enabled two-factor authentication on their account, after successfully authenticating with their username and password, an additional window with a verification code will be displayed. In this window, the user enters the verification code generated in the associated Google Authenticator app. Additionally, this window allows the user to specify whether to add the device being logged in to their trusted devices.
Note: If a user has two-factor authentication enabled and is logging in on a trusted device, entering the verification code is not required after successfully authenticating with their username and password.
Google Help with 2-Step Verification - Google Account Help (the page opens in a new window)
If you lose access to the one-time login codes generated in the Google Authenticator app, when logging in on an untrusted device, you can use an emergency code sent to the user's email address.
To use emergency access after entering the correct username and password, in the "Login Confirmation" view, select "I don't have access to the Google Authenticator app." Selecting this option will take you to the one-time login code generation view. In this window, select the "Generate one-time code" button. After selecting this option, the system sends the user a message with the login code, which must be entered in the "Enter one-time code" window and confirmed by clicking "Confirm."
If the code is correct, a screen will appear informing you about the option to disable the second factor. Selecting this option allows you to disable the second factor. This option can be re-enabled in the "My Data" view.
Note: Emergency login can only be used once per day. If this limit is reached, the system will display a message stating that another code cannot be generated. If you need to receive another code, please contact the Help Desk SISC.
Please note: The code sent is a one-time use and is valid for 10 minutes from the time of sending. After this time, the code expires and cannot be used to log in.
If you enter an incorrect password three times during login, access to your PUESC account will be blocked for 30 minutes. After this time, your ability to log in to PUESC will be automatically restored.
If you cannot wait, then use the telephone assistance of SISC Help Desk consultants.
Prepare the following data:
Call the SISC Help Desk and provide this data to the consultant. You will be asked for your first and last name, as your PUESC account login is assigned to you.
Your account will be unlocked by the consultant and your ability to log in on PUESC will be restored.
If you do not have access to the email account whose address was used to set up your account on PUESC (PUESC login), and you have forgotten your PUESC account password, follow the instructions below:
application may look like this:
|
Jan Kowalski address (optional) National Revenue Administration PUESC Administration I have lost access to the e-mail account ............@.............. which address I indicated during registration as login for account on Tax and Customs Electronic Services Portal (PUESC). Therefore, I would like to request you to change your current e-mail address to the following ..................@................... I will use the new address as login for my account on PUESC.
Jan Kowalski signed electronically |
If, after applying the described steps, you are still unable to log in to your account on PUESC, please call the SISC Help Desk. Provide the request number (ZGL) that you received in the first email.
You can customise the appearance of the website - in particular the font size and contrast.
Information about services and news is available. You can view a list of forms, but individual forms are not available.
You can always return to the home page. Click on the PUESC logo or on the first link "PUESC" in the breadcrumb.
From the information provided in the path you will find out where you are in the portal.
If you need help, you will find the following under the Help tab:
In the footer of the home page you will find, among others:
Additional information can be found if you click on the logos of the European Union, European Funds, Ministry of Finance or the National Revenue Administration.
You can use those elements which are available before logging in.
In addition, you have access to your desktop, to selected forms and to selected messages on the News page.
In the header of the home page you will see your name. This indicates that you have logged in correctly. This is also where you will log out of your account on PUESC.
You can find additional information about the provided functionalities of your desktop in "My Desktop, my documents - how to use the PUESC portal".