FAQ

Change of company details to PUESC


You will do this in the fastest way as follows:

The application will be processed without the need to submit the original authorisation to the customs unit.

ID: 650857205

To change the context of the company, click in the upper right corner of the screen on Select first link (next to the name), and then select the company you are looking for from the list.

ID: 667107454

Company data on PUESC can only be changed by a person who is associated with it and has the extended right Updating entity data.
Updating the entity's data is an extended right, which must result directly from the content of the authorization granted to the representative.
The update can be made by a customs agency employee. The condition is that this employee has the extended right Updating entity data in relation to his customs agency. The agency must also have the extended right Updating entity data in relation to the company whose data it wants to change.

ID: 650797490

In the field "legal form" you should select:

  • unincorporated entity,

and in the field "details of legal form":

  • civil partnership.
ID: 650780795
ID: 667107422

To obtain an EORI number, select the area of ​​operation CUSTOMS. Remember that an EORI number in Poland can only be obtained by a domestic company or a company from outside the European Union. Other companies (registered in the territory of the European Union) must apply for an EORI number in the country of establishment.

ID: 652066094

Contact the SISC Help Desk



  • Central Service Desk portal:
    go to the CSD portal - Central Service Desk (page opens in a new window)
  • e-mail: helpdesk-eclo@mf.gov.pl:
    • in the "subject" field, enter the name of the service,
    • in the content of the message, describe what is wrong or write what you want to know,
    • send a message from the e-mail address that was used to create an account on PUESC (PUESC login);
  • phone - 24/7 support (except technical break from 9 p.m. to 10 p.m.):
    • 22 330 03 30 (calls from mobile phones)
    • 801 055 055 (calls from landlines)
    • +48 22 330 03 30 (calls from abroad)
ID: 652210027