FAQ

Registration on PUESC - creating an account


If you do not yet have an IDSISC number, you can submit a correction to your application - this can be checked under My Desktop | My Data > IDSISC number, which is in the person table, next to the IDSISC number it will say: NONE.

To change the type of account requested - from extended to basic rights, and to receive an IDSISC in seconds, submit a correction to the application:

  1. Select form WRR0001 Registration of person data [SEAP/SZPROT].
  2. The open application states that your application is a correction. A correction is only possible as long as your application is in service.
  3. Select the button Select basic scope of rights.
  4. Check that all the details you have entered are correct. If you wish, you can change them. Proceed to the next tabs with the Next button.
  5. Finally, under the presentation of the application content, select the Send button.
  6. Under My Desktop | To send and drafts | Documents to send, select and send the application.
  7. In a few seconds, you will receive in the My Desktop | My Cases and Documents | Documents tab information about the registration and ID of the individual.
ID: 652085375

Your error should be verified and checked by the registrant. You can always use the option to submit a correction to the application.

ID: 667571817

If you have not confirmed the creation of your account within 24 hours, your account will be deleted and you will need to create it again.

ID: 652085342

Check that you have not received an error message on your application. The message should appear within 5 minutes.

If you have received an error message, correct the application and resubmit it.

Otherwise, contact the Help Desk.

ID: 650797473

Contact the SISC Help Desk



  • Central Service Desk portal:
    go to the CSD portal - Central Service Desk (page opens in a new window)
  • e-mail: helpdesk-eclo@mf.gov.pl:
    • in the "subject" field, enter the name of the service,
    • in the content of the message, describe what is wrong or write what you want to know,
    • send a message from the e-mail address that was used to create an account on PUESC (PUESC login);
  • phone - 24/7 support (except technical break from 9 p.m. to 10 p.m.):
    • 22 330 03 30 (calls from mobile phones)
    • 801 055 055 (calls from landlines)
    • +48 22 330 03 30 (calls from abroad)
ID: 652210007