FAQ

Carriage of goods subject to monitoring (SENT)

Contact the SISC Help Desk

In matters related to the e-TOLL PL application, in particular in the scope of:

  • application installation,
  • application configuration,
  • application registration,
  • application updates,
  • application settings,
  • journeys on toll roads,

we provide 24/7 support from consultants:

More information on the e-TOLL PL application can be found on the e-TOLL PL website (the page will open in a new window).

Attention! If you have problems with transferring vehicle geolocation data to the SENT register using the e-TOLL PL mobile application, please contact Help Desk SISC:

  • via the Central Service Desk portal (page opens in a new window)
  • by e-mail, by writing to the address helpdesk-eclo@mf.gov.pl
    • in the field "subject: enter the name of the service,
    • in the content of the message, write what is wrong or what you want to know,
    • send a message from the e-mail address you used to set up an account on PUESC (PUESC login),
  • by phone - 24/7 support (excluding technical break from 9:00 p.m. to 10:00 p.m.) at:
    • 22 330 03 30 (calls from mobile phones)
    • 801 055 055 (calls from landlines)
    • +48 22 330 03 30 (calls from abroad)
ID: 652175989
  • Central Service Desk portal
    go to the CSD - Central Service Desk portal (page opens in a new window)
  • e-mail: helpdesk-eclo@mf.gov.pl:
    • in the "subject" field, enter the name of the service,
    • in the content of the message, describe what is wrong or write what you want to know,
    • send a message from the e-mail address that was used to create an account on PUESC (PUESC login),
  • phone - 24/7 support (excluding technical break from 9:00 p.m. to 10:00 p.m.):
    • 22 330 03 30 (calls from mobile phones)
    • 801 055 055 (calls from landlines)
    • +48 22 330 03 30 (calls from abroad)
ID: 652175965