Accessibility declaration of the SENT DOSTAWY mobile application (Android)

We are aware that accessibility is a process we work on every day.

Date of publication of the mobile application: 2019-11-17.

Date of last major update: 2026-02-25.

Digital accessibility status

Unavailable content

Inconsistencies with the attachment

there are occasional descriptions that do not meet the minimum contrast requirements for the content to the background, and
it is not possible to enlarge the content.

The Ministry makes every effort to remove and correct the identified inconsistencies, whenever possible, and to ensure that the mobile application is digitally accessible to the widest possible audience.

Accessibility declaration preparation

Declaration was made on: 2022-01-12.

Declaration last reviewed and updated on: 2026-03-11.

We prepared this declaration based on a self-assessment based on the Web Content Accessibility Guidelines (WCAG) 2.1 (the page opens in a new window) and the Website Digital Accessibility Checklist v. 2.2 - docx file (0,12 MB).

Keyboard shortcuts

Standard keyboard shortcuts can be used on the mobile application.

If you have any questions, comments, or issues with the digital accessibility of this mobile application, please contact Anetta Janda-Brzezińska at sekretariat.dzp@mf.gov.pl.

Everyone has the right to request the digital accessibility of this mobile application or its components.

When submitting such a request, please provide:

your name and surname,
your contact information (e.g., phone number, e-mail),
a detailed description of the application view where the element or content is digitally inaccessible,
a description of the problem and the solution you would find most convenient.

We will respond to your request as soon as possible, no later than 7 days after receiving it.

If this deadline is too short for us, we will inform you. This notice will provide a new deadline by which we will correct the errors you reported or prepare the information in an alternative manner. This new deadline will not be longer than 2 months.

If we are unable to ensure the availability of the digital mobile application or content indicated in your request, we will offer you access to it in an alternative way.

If, in response to your request for digital accessibility, we refuse to provide the digital access you requested, and you disagree with this refusal, you have the right to file a complaint.

You also have the right to file a complaint if you disagree with the alternative access method we offered you in response to your request for digital accessibility.

Submit your complaint by letter or e-mail to the Department of Combating Economic Crime:

DZP Secretariat,
address: ul. Świętokrzyska 12, 00-916 Warsaw,
e-mail: sekretariat.dzp@mf.gov.pl.

The information available on the government portal gov.pl may be helpful (the page opens in a new window).

You can also report this situation to the Ombudsman (the page opens in new window) and ask for intervention in your case.

Other information

Detailed information on the architectural accessibility of the Ministry of Finance building can be found on the Ministry's website under Information for persons with mobility disabilities (the page opens in a new window).

Information regarding the architectural accessibility of the headquarters of the National Revenue Administration (KAS) units can be found on their websites under the "Handling Matters/Accessibility" tab. Go to the list of KAS unit websites (the page opens in a new window).

Communication and information accessibility

In connection with the Act of 19 August 2011 on sign language and other means of communication (Journal of Laws of 2023, item 20), the Ministry has expanded the catalogue of services that enable deaf or hard of hearing people to contact the office. More information on this topic can be found on the Ministry's website in the tab Information for people who are deaf or hard of hearing (the page opens in a new window).