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Logging into the PUESC account
enter the code from the image....On the PUESC portal, enter the code displayed in the Google...
PUESC > Tax and customs services > KAS (National Revenue Administration) customer area > Logging into the PUESC account
EMCS PL2 - changes in the processing of DD815C messages
Due to the ongoing works aimed at increasing the efficiency of the EMCS system, we...that the trader sending the DD815C message during the day will only receive UPP...
ANNOUNCEMENT about changes in the SENT system
On April 27, 2022 the amendment1) entered into force, according to which the SENT...system covers the transport of goods...
Help
mobile phones) +48 801 055 055 (calls from landlines) +48 22 330 03 30 (calls from...055 055 (calls from landlines) and...
PUESC > Help
KAS (National Revenue Administration) customer area
from registers and other tools made available by KAS, receive decisions, confirmations...or information on pending cases,...
PUESC > Tax and customs services > KAS (National Revenue Administration) customer area
GDPR
The CRDP is used to collect, analyse and process data resulting, in particular, from...declarations submitted by taxpayers and payers, from...
PUESC > GDPR
HD - Movement of Excise Goods (EMCS PL2)
(page opens in a new window) e-mail: emcs.hd@mf.gov.pl in the "subject" field, enter...technical break from 9:00 p.m. to 10:00 p.m.): 22 330 03 30...
Difficulties may occur in submitting declarations on the 24th of May from 4 p.m. to 8 p.m. - unavailability of the ZEFIR2 system
Due to maintenance works on May 24, 2022 (Tuesday) from 4 p.m. to 8 p.m. the ZEFIR2...system and all its services will be unavailable.
HD - e-Payments
WPL or document system number. e-mail – helpdesk-eclo@mf.gov.pl in the "subject"...WPL or document system number, send a message...
PUESC Regulations
from the KAS IT system....The KAS IT system providing PUESC functionalities will prevent you from...
PUESC > PUESC Regulations
ZEFIR2 - system unavailability on April 21, 2022 (Thursday) from 4 p.m. to 8 p.m.
Due to maintenance works on April 21, 2022 (Thursday) from 4 p.m. to 8 p.m....the ZEFIR2 system and all its services will be unavailable.
Help Desk SISC - unavailability of the telephone hotline and the Central Service Desk (CSD) portal on September 6, 2024
National Revenue Administration, the Help Desk SISC telephone hotline is unavailable today...Other contact channels with the SISC Help Desk are...
Difficulties may occur in submitting declarations on the 19th of May from 4 p.m. to 9 p.m. - unavailability of the ZEFIR2 system
Due to maintenance works on May 19, 2022 (Thursday) from 4 p.m. to 9 p.m. the ZEFIR2...system and all its services will be unavailable.
Cases in the field of excise duty
Submit a request to add the document to the verification file Check whether you are...Złóż wniosek o zwrot akcyzy Złóż wniosek z tytułu nadpłaty podatku akcyzowego...
PUESC > Tax and customs services > Excise duties, gambling, movements and transports > Cases in the field of excise duty
Unavailability of the ZEFIR2 system - difficulties may occur in submitting declarations on the 02th of May from 4 p.m. to 7 p.m.
Due to maintenance works on May 02, 2022 (Monday) from 4 p.m. to 7 p.m....the ZEFIR2 system and all its services will be unavailable.
Abolition of the obligation to submit SENT notifications for certain agricultural goods
Starting from 19 December this year, the amended provisions of the Regulation of...and the trading of heating fuels (Journal of Laws, item 1704) will...
Difficulties in using the system UCC INF STP
We would like to inform you that the failure of the UCC INF STP system resulted in...change the language to English in the upper right corner of the page before...
I have not confirmed my account creation and activated it using the email?
confirmed the creation of your account within 24 hours, your account will be deleted
Manage cases and documents
. - Do systemów celnych przesyłane są wyłącznie komunikaty elektroniczne zgodne ze...Help Desk & FAQ true true Customs Department, Ministry of Finance Manage...
PUESC > Tax and customs services > KAS (National Revenue Administration) customer area > My desktop, my documents - how to use the PUESC > Manage cases and documents
FAQ in a new version
most frequently asked questions (FAQ) regarding the services provided on PUESC can now...in the FAQ section, for which a side menu has been introduced, divided into...
HD - Import of goods
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter..., send a message from the e-mail address that was used to...
NCTS2 PLUS - new XML specification from December 23, 2024
Document can be downloaded from the Network services – NCTS2 system.
AIS/ICS2 - system unavailability on January 31, 2024
We would like to inform you about the unavailability of the AIS/ICS2 system on January...31, 2024, from 2:00 p.m. to 3:30 p.m.
Tax declarations
Submit an excise declaration from the car and get a payment confirmation Check if...excise tax for the car has been paid Obtain a confirmation about the exemption...
PUESC > Tax and customs services > Excise duties, gambling, movements and transports > Tax declarations
Introduction of a new permission for SENT System Users
Starting from 1 February 2026, it will be possible to apply for a new permission...called: “SENT – closing notifications in the road and rail transport monitoring...
HD - Tax declarations
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...(calls from mobile phones) 801 055 055 (calls...
HD - Carriage of goods subject to monitoring (SENT)
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...10:00 p.m.): 22 330 03 30 (calls from mobile phones) 801...
Customs certificate – CertSign application update
new version is numbered 1.4.5 and is available on PUESC after logging in to the My...desktop > My data > List of Custom Certificates tab....No...
Suspension of commercial rebalancing measures concerning certain products originating in the United States of America and certain products exported from the Union to the United States of America imposed by Implementing Regulation (EU) 2025/1564
products originating in the United States of America and certain products exported from...The Regulation enters into force on August 6, 2025.
ICS2 system – Release 2 implementation – 01.03.2023
Poland a derogation as part of the implementation of release 2 of the SATOS/ICS2 system...Economic Operators subject to the obligation to submit data resulting...
RPS system
RPS system Technical specification of the SEAP webservice RPS message specifications...15.06.2023 PL - folder zip (22,4 KB) Transformaty XSLT-HTM - folder zip (71 KB) valid...
PUESC > Tax and customs services > Network services - information and specifications > RPS system
e-Payments - unavailability of the services on May 19, 2022 (Thursday) from 4 p.m. to 9 p.m.
Due to maintenance works scheduled in the ZEFIR2 system on May 19, 2022 (Thursday...) from 4 p.m. to 9 p.m. the following services will be...
e-Payments - unavailability of the services on May 24, 2022 (Tuesday) from 4 p.m. to 8 p.m.
Due to maintenance works scheduled in the ZEFIR2 system on May 24, 2022 (Tuesday)...from 4 p.m. to 8 p.m. the following services will be...
HD - Company registration and acting on its behalf
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter....): 22 330 03 30 (calls from mobile phones) 801 055 055...
HD - Search for people and companies, ICE and IGE lists
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...10:00 p.m.): 22 330 03 30 (calls from mobile phones) 801...
HD - Electronic signing of documents
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter....): 22 330 03 30 (calls from mobile phones) 801 055 055...
HD - Registration on PUESC - creating an account
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter....): 22 330 03 30 (calls from mobile phones) 801 055 055...
View your customs certificates
What you should know The view of list of customs certificates is available only after...If the user loses access to a private key (for example...
PUESC > Tax and customs services > KAS (National Revenue Administration) customer area > Electronic signing of documents > View your customs certificates
HD - Export of goods
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter..., send a message from the e-mail address that was used to...
HD - Transit of goods
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter..., send a message from the e-mail address that was used to...
HD - CRPA
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl in the "subject" field, enter...send a message from the e-mail address that was used to...
Company registration and acting on its behalf
need to register it on PUESC, and if the company is already registered, check whether...company in the Central Registration and Information on Business or in the National...
PUESC > Tax and customs services > KAS (National Revenue Administration) customer area > Company registration and acting on its behalf
HD - REX - obtain the status of a registered exporter
opens in a new window) e-mail – helpdesk-eclo@mf.gov.pl in the "subject" field, enter..., send a message from the e-mail address you used to set up...
HD - TAX FREE - VAT refund to travelers
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter..., send a message from the e-mail address that was used to...
HD - EU Statistics (Intrastat)
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...(PUESC login), phone - support on working days from 8:00 to...
HD - Single Window and controls of border inspections
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter..., send a message from the e-mail address that was used to...
HD - Customs agent
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl in the "subject" field, enter...service in the body of the message, describe what is wrong or write what you want to...
HD - Handling of applications and guarantees
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...in the content of the message, describe what is wrong or write what you want to...
How to delete a representation if in the application "WPE0001 Registration update company representation [SZPROT]" there is only the possibility to add an individual or a representing entity?
In the "Entity represented" section, enter the IDSISC number of the company for which...In the "Representative" section, enter: IDSISC number, name...
HD - Gambling
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...in the content of the message, describe what is wrong or write what you want to...
HD - AEO - obtain the status of an authorized economic operator
opens in a new window) e-mail – helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...service, in the content of the message, write what is wrong or what you want to...
HD - Excise number of the certified consignee and consignor
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...in the content of the message, describe what is wrong or write what you want to...
HD - Customs Tariff
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...in the content of the message, describe what is wrong or write what you want to...
HD - Border checks
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...in the content of the message, describe what is wrong or write what you want to...
HD - Special procedures
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter...in the content of the message, describe what is wrong or write what you want to...
HD - Submit the geolocation data of the vehicle to the SENT register using the e-TOLL PL mobile application
updates, application settings, journeys on toll roads, we provide 24/7 support from...10:00 p.m.) at: 22 330 03 30 (calls from mobile phones) 801...
Additional responsibilities - RMPD notifications in SENT from January 1, 2025
From January 1, 2025, carriers from other EU Member States, the Swiss Confederation...applies to entities performing road...
Registration on PUESC - creating an account
You will also be able to delete your account....Find out how to do this from the description of registration services and use the...services:...
PUESC > Tax and customs services > KAS (National Revenue Administration) customer area > Registration on PUESC - creating an account
What TC number should I enter when registering a company from the UK?
In the UK, the equivalent of our TIN number is the UTR (Unique Taxpayer Reference - this is the TC number), which is issued by HMRC (Her Majesty Revenue & Customs).
Ways of confirming a person's identity
The same activity is needed when you change the scope of the account from basic to...able to, in particular: send an AKC-U/S excise declaration for a car imported...
PUESC > Tax and customs services > KAS (National Revenue Administration) customer area > Ways of confirming a person's identity
Deletion of the COVID code from the instruction for completing customs declarations
The content is currently available only in Polish.
HD - Binding Excise Information
opens in a new window) e-mail: helpdesk-eclo@mf.gov.pl: in the "subject" field, enter..., send a message from the e-mail address that was used to...
Customs, border and statistics
In some cases when a permit is required - find out how to get it....Use the services related to the fulfilment of statistical obligations resulting...
PUESC > Tax and customs services > Customs, border and statistics
HD - CBAM
for PUESC users who have logged in to CSD at least once: in the "subject" field, enter..., send a message from the e-mail address that was used to...
Dictionaries - view and download
with tax and customs systems, you can use the dictionaries that are provided....The values entered into each field are validated by the...
PUESC > Tax and customs services > KAS (National Revenue Administration) customer area > Dictionaries - view and download
Help Desk SISC - restoring the availability of the telephone hotline
You can now use all communication channels with the SISC Help Desk.
Excise duties, gambling, movements and transports
Gambling Handling of cases related to the submission of notifications and obtaining...subject to monitoring (SENT) Find out what requirements you should meet in the...
PUESC > Tax and customs services > Excise duties, gambling, movements and transports
Mobile application
The application is available for mobile devices with the operating systems iOS (version...with visualization of the road to and with the marked crossing, waiting time to...
PUESC > Mobile application
Publication of the Customs Tariff and correlation tables for the Customs Tariff for 2026
The Regulation will apply from 1 January 2026....• correlation tables for CN codes 2025 to CN 2026,
• new CN codes 2026,
• deleted
SENT - emergency procedure 4/06/2025
Due to a failure on 4/06/2025 from 1:30 p.m. the SENT system and all its services...to the unavailability of SENT, an emergency procedure is...
EMCS PL2 system
EMCS PL2 system Technical specification of the SEAP webservice EMCS PL2 message specifications...EMCSPL 2 (e-DD) - plik pdf (914 KB) - valid from...
PUESC > Tax and customs services > Network services - information and specifications > EMCS PL2 system
Export of goods
customs declaration for the export procedure or a re-export declaration in the case...of the customs declarations section and in the sections of AIS, AES and NCTS2...
PUESC > Tax and customs services > Customs, border and statistics > Export of goods
Change in the part of simplifications used in INTRASTAT declarations
In cases covered by the simplified data scope, the requirement to complete a box...For all other goods a scope of the required data has not been...
Extending the definitive anti-dumping duty to imports of artificial graphite in blocks or cylinders originating in China
June 2025, Commission Implementing Regulation (EU) 2025/1202 of 19 June 2025 entered...Implementing Regulation (EU) 2022/558 on imports of certain graphite electrode...