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Help Desk SISC – limiting the scope of telephone support November 2, 2023
The content is available only in Polish.
Niedostępność systemów AIS/AES w dniu 5.10.2025 r.
Szanowni Państwo,
Informujemy, że w związku z zaplanowanymi pracami serwisowymi, dzisiaj (niedziela, 5 października) w godz. 12:00 – 15:00 będzie kontynuowana przerwa w dostępie do systemów...
Wdrożenie usługi e-Płatności
Informujemy, że 23 listopada 2021 roku o godz. 8.00 zostanie udostępniona nowa usługa, dzięki której opłacisz należności w formie płatności elektronicznych online w czasie rzeczywistym.
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Help Desk SISC - restoring the availability of the Central Service Desk (CSD) portal
We would like to inform you that the availability of the Central Service Desk (CSD) portal was restored on September 6, 2024 at approximately 9.30.
Difficulties on PUESC
We would like to inform you that the negative effects of the CIRF infrastructure failure that occurred on September 5, 2024 continue.
The SISC environment, including the PUESC portal (SEAP) and BCP...
Unavailability of the Central Service Desk (CSD) portal on June 6/7, 2025
We inform you about the unavailability of the Central Service Desk (CSD) portal due to planned maintenance work.
Beginning of unavailability - June 6, 2025, 6:00 p.m.
Expected end of...
Help Desk SISC - restoring the availability of the telephone hotline
We would like to inform you that the availability of the SISC Help Desk hotline was restored on September 6, 2024 at approximately 12/05.
You can now use all communication channels with the SISC...
Obligation to provide HS codes in a transit declaration T1 or T2 for all goods items
The content is available only in Polish.
Guidelines (version 1.16) on the application of simplifications from the date of implementation of the AIS/IMPORT PLUS
The content is available only in Polish.
AES AIS e-mail change
We inform, since 20th of April 2023 the below e-mails were changed:
FORMER
PRESENT
THEMATIC GROUP
aes.ais.pytania.ias.350000@mf.gov.pl
aes.ais.pytania@mf.gov.pl
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